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Google versus Microsoft - a comparison of Web 2.0

Submitted by Brett Hinton on December 4, 2007 - 8:46pm.

versus

I just got a new PDA phone, an Alltel HTC 6800, and this has prompted a re-evaluation of how I use the Internet, email, and calendaring solutions in this Web 2.0 data-enabled world. The concept of "syncing in the clouds" where data is available online, on the desktop, and on the mobile device in a format that is optimized for each environment (i.e. rich client on the desktop, rich web client, and easy-to-use mobile version) holds tremendous potential (and frustration at times). There are various Web 2.0 companies that provide multiple pieces of my ultimate productivity suite, (Zoho is a great example), but Google and Microsoft are the only ones that offer integrated solutions. My brother has been a long-time proponent of Microsoft's solutions, but I think they have been playing catch-up to the rest, Google especially, but MS seems like they may be clueing into things lately.From my experience here is how the Google-MS office/productivity/collaboration tools offering compares:

Product Type Google Microsoft Winner
Email Gmail Windows Live Hotmail Google
Contacts Integrated with Gmail Integrated with Hotmail Microsoft
Calendar Google Calendar Windows Live Calendar Google
Tasks None Integrated with Hotmail Microsoft
Bookmarks Google Bookmarks Windows Live Favorites Tie
Office Google Docs Office Live Workspace Google
Custom Homepage iGoogle Live.com Personalized Google
RSS Reader Google Reader Integrated with
Windows Live Mail
(Desktop client)
Google
Blog Blogger Windows Live Spaces TBD
Photo Gallery PicasaWeb Integrated with
Windows Live Gallery
Tie
Chat Gtalk Windows Live Messenger Microsoft
Maps Google Maps Live Maps/Virtual Earth Tie
Storage None Windows Live Skydrive Microsoft

The score is (each "win" counts as 1 point): Google - 5, Microsoft - 4, so the winner is.....Microsoft! What you say? Is this math according to Microsoft? The answer comes down to mobile integration with contacts pure and simple. I refuse to maintain contact information in two places and I need it accessible so that I can call it on my phone, as well as use it to email and I don't want to have to bother with exporting/importing when things change. Gmail's lack of contact sync (which has been requested here) is a killer for me here. The mobile device integration is also slightly slanted towards Microsoft at this point (though Google's Android initiative and purported intent to bid on the 700mhz spectrum seem to indicate lots of new competition for the future). I'll post some more detail (i.e. my rationale for the scoring) over a few posts in the next couple of weeks.

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Coming around huh!

Submitted by Bryan Hinton (not verified) on December 5, 2007 - 1:57am.

Being the brother that was referred to - I felt the need to comment and say - right on bro! In interest of full disclosure I use iGoogle as my home page (although really having Google Reader as my home page is something I think about often) and I couldn't survive without Google Reader (perhaps a little bit of a hyperbole).

My belief is if MS is truly getting it (and I believe they are) they have the platform to nail the integration piece with their market with Windows, Windows Mobile, and Office (which if you ranked Office/Sharepoint in the mix my brother did above it would be a slam dunk - MS wins that battle but if you are looking for the free Office that only does simple stuff then Google has it today).

That said this debate always gets cluttered by those that are anti-everything that MS does. They are far from perfect and have made tons of mistakes - as has any company that has been around for 30 years and owned the lion's share of a market throughout the world. Just like religion it is hard to keep this debate/analysis objective.

For me - the highest weighting item is Integration - today it is far to hard to manage the integration of your data. Especially when you want to use desktop apps instead of just the web (and for those who would say the web is all you need - I love AJAX and all, but that just isn't true).

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